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Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent
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ZARA on Twitter: "#UK SALE starts today online and in stores #ZARASALE http://t.co/2qKqpz1kQL http://t.co/MWfRW5vF2M" / Twitter
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A Quarter of U.K.'s Leading Brands Now Charge Consumers for Returning Online Purchases | SupplyChainBrain
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