Nuance Communications, Inc. - H&M accelerates digital development and integration of digital and physical channels to meet consumers' changing behavior and deliver superior #CX with Nuance Virtual Assistant and Live Chat. Read
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H&M opens a new miniature flagship in the heart of Berlin, blending physical and digital shopping with a carefully curated, tech-led and customer-centric shopping experience - Microsoft News Centre Europe
H&M extends Nuance Virtual Assistant and live chat to Google's Business Messages - TyN Magazine
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Buy H&M Gift Card (FR) Online - SEAGM
How Retailers Are Using Chatbots? | by Cheuk Hung Lo | Marketing in the Age of Digital | Medium
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Technology: H&M, Pink and Sephora get chatty with Kik
H&M Adds a Virtual Assistant and Live Chat to Its Contact Centre
